Privacy Policy

Effective Date: April 7, 2026 | Last Updated: April 7, 2026

Important Notice: This Privacy Policy explains how Imos Pizza ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website at imospizzs.click or use any of our services. Please read this policy carefully before using our website or submitting any personal information to us.

1. Introduction and Who We Are

Welcome to Imos Pizza. We are a food service business operating in the United States, committed to protecting the privacy and personal information of every individual who interacts with our website, places an order, or otherwise engages with our services. Our website is located at imospizzs.click, and you can reach us directly at [email protected].

This Privacy Policy has been prepared in accordance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), the CAN-SPAM Act, and other relevant consumer protection regulations. We are dedicated to maintaining the trust of our customers, website visitors, and business partners by handling personal information responsibly, transparently, and securely.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, we kindly ask that you discontinue use of our website and services. This policy applies to all users of our website, including visitors, registered users, customers who place orders, and any individuals who contact us through any available communication channel.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by posting the updated policy on our website with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of information we collect are described in detail below.

2.1 Personal Information You Provide Directly

When you interact with our website, create an account, place an order, sign up for our newsletter, contact our customer support, or otherwise communicate with us, you may voluntarily provide us with the following categories of personal information:

Identity Information: Full name, username, or similar identifiers
Contact Information: Email address, telephone number, mailing address, and billing address
Account Credentials: Username, password, and security questions (stored in encrypted form)
Order Information: Details about food items ordered, special instructions, delivery preferences, and order history
Payment Information: Credit card numbers, debit card numbers, billing details, and other financial information (processed securely through our payment processors; we do not store full payment card details on our servers)
Communications: Messages, emails, feedback, reviews, and any other content you send to us directly
Marketing Preferences: Your preferences regarding receiving marketing and promotional communications from us

2.2 Information Collected Automatically

When you access and browse our website, we and our third-party service providers may automatically collect certain technical and usage information, including:

Device Information: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and device identifiers
Usage Data: Pages visited, links clicked, time spent on pages, referral URLs, search queries entered on our site, and navigation paths through our website
Log Data: Server logs that record your interactions with our website, including timestamps, error logs, and access records
Location Data: General geographic location derived from your IP address; precise location data only when you explicitly grant permission through your browser or device settings
Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies (see Section 8 for more details)

2.3 Information From Third Parties

We may also receive personal information about you from third parties in certain circumstances, including:

Third-party food delivery platforms and aggregator services that facilitate your orders
Social media platforms when you interact with our social media pages or log in using social media credentials
Analytics providers who help us understand how users engage with our website
Advertising partners who may share information about your interests and activities
Payment processors who share limited transaction confirmation data with us

3. How We Use Your Information

We use the personal information we collect for a range of legitimate business purposes. All processing activities are conducted in accordance with applicable U.S. law and, where applicable, the requirements of the CCPA/CPRA and FTC guidelines.

3.1 Service Provision and Order Fulfillment

To process and fulfill your food orders, including coordinating delivery or pickup arrangements
To create and manage your account on our website
To send you order confirmations, receipts, and updates about your order status
To process payments and prevent fraudulent transactions
To respond to your customer service inquiries, complaints, and feedback
To provide technical support and resolve technical issues with our website or services

3.2 Analytics and Website Improvement

To analyze how visitors use our website and identify areas for improvement
To monitor and improve the performance, security, and functionality of our website
To conduct internal research and data analysis to better understand our customer base
To develop new features, products, and services that may be of interest to our customers
To track conversion rates, measure marketing campaign effectiveness, and optimize our digital presence

3.3 Marketing and Promotional Communications

To send you promotional offers, discount codes, new menu announcements, and newsletters — but only when you have provided your consent or when permitted by applicable law
To personalize your experience on our website and display content, offers, and recommendations relevant to your interests and order history
To conduct targeted advertising campaigns on third-party platforms such as social media networks and search engines
To administer loyalty programs, sweepstakes, contests, or surveys in which you participate

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email, contacting us directly at [email protected], or adjusting your account communication preferences. Please note that even if you opt out of marketing messages, we may still send you transactional and service-related communications (such as order confirmations and important account notices).

3.4 Legal Compliance and Safety

To comply with applicable laws, regulations, legal processes, and governmental requests
To enforce our Terms of Service and other applicable agreements and policies
To detect, investigate, and prevent fraud, security breaches, and other illegal or unauthorized activities
To protect the rights, property, and safety of Imos Pizza, our employees, customers, and the public

4. Sharing Your Information With Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with certain trusted third parties in specific circumstances as described below.

4.1 Service Providers and Business Partners

We work with carefully selected third-party service providers who assist us in operating our website and delivering our services. These service providers are only authorized to use your personal information to the extent necessary to perform services on our behalf and are contractually obligated to protect your information. Categories of service providers include:

Payment Processors: Companies that securely process credit card and debit card transactions on our behalf
Delivery Partners: Third-party delivery services that fulfill food delivery orders placed through our platform
Cloud Hosting and IT Services: Providers that host our website, databases, and infrastructure
Email and Communication Providers: Platforms used to send transactional and marketing emails
Analytics Providers: Companies such as Google Analytics that help us analyze website usage and user behavior
Advertising Networks: Partners that assist us in delivering targeted advertisements on our website and third-party platforms
Customer Support Tools: Software platforms used to manage and respond to customer inquiries

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information to government authorities, law enforcement agencies, or other third parties when we believe in good faith that such disclosure is necessary to:

Comply with a legal obligation, subpoena, court order, or other lawful governmental request
Protect and defend our legal rights or property
Prevent or investigate possible wrongdoing in connection with our services
Protect the personal safety of users of our website or the general public
Protect against legal liability

4.3 Business Transfers

In the event that Imos Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your personal information with other third parties when you have provided your explicit consent to do so, or when you have directed us to share information as part of a specific feature or service you have requested.

5. Data Security

The security of your personal information is of paramount importance to us. We implement and maintain a comprehensive set of technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, disclosure, alteration, destruction, or misuse.

5.1 Technical Security Measures

Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers. Payment information is encrypted using PCI DSS-compliant protocols.
Access Controls: Access to personal information is restricted to authorized personnel on a need-to-know basis, with role-based access controls enforced throughout our systems.
Firewalls and Intrusion Detection: We deploy firewalls, intrusion detection systems, and other security technologies to monitor and protect our network infrastructure.
Secure Password Storage: Account passwords are stored using one-way hashing algorithms; we never store passwords in plain text.

5.2 Administrative Security Measures

Regular employee training on data privacy and security best practices
Strict data handling policies and confidentiality agreements for all staff with access to personal data
Regular review and updating of our security policies and procedures
Vendor due diligence and contractual data protection requirements for all third-party service providers

5.3 Incident Response

In the unlikely event of a data breach that may affect your personal information, we have established incident response procedures to contain the breach, assess the risk, notify affected individuals as required by applicable law, and implement remediation measures. We will notify affected users and relevant authorities in accordance with applicable state and federal breach notification laws, including applicable requirements under state data breach notification statutes.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. We encourage you to take steps to protect your own information, such as using strong, unique passwords and logging out of your account when not in use.

6. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable U.S. privacy laws, including the CCPA/CPRA for California residents and other applicable state privacy laws.

Right	Description
Right to Know / Access	You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the business purposes for collecting it, and the categories of third parties with whom it has been shared.
Right to Correction	You have the right to request that we correct inaccurate personal information we hold about you, taking into account the nature of the information and the purposes for which it is processed.
Right to Deletion	You have the right to request that we delete personal information we have collected from you, subject to certain exceptions permitted by law (for example, where we are required to retain data to comply with a legal obligation or complete a transaction you have requested).
Right to Data Portability	Where technically feasible, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Opt-Out of Sale/Sharing	Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information for cross-context behavioral advertising purposes.
Right to Limit Use of Sensitive Information	California residents have the right to limit our use and disclosure of sensitive personal information to those uses that are necessary to perform the services you have requested.
Right to Non-Discrimination	We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge different prices, or provide a different quality of service because you exercised your privacy rights.

6.1 How to Exercise Your Rights

To exercise any of the rights described above, please contact us using one of the following methods:

Email: [email protected]
Website: imospizzs.click

When submitting a request, please provide sufficient information to allow us to verify your identity and locate your information in our systems. We may ask you to provide additional verification information for security purposes. We will respond to your verifiable consumer request within the timeframe required by applicable law (generally within 45 days, with the possibility of a single 45-day extension when reasonably necessary).

You may designate an authorized agent to submit privacy requests on your behalf. If you use an authorized agent, we may require written authorization or a power of attorney confirming the agent's authority to act on your behalf, as well as independent verification of your identity.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Our data retention practices are as follows:

Data Category	Retention Period
Account Information	For the duration of your account, plus 3 years after account closure or last activity
Order History and Transaction Records	7 years, to comply with tax, accounting, and financial record-keeping obligations
Payment Processing Records	As required by PCI DSS and applicable financial regulations (typically 5–7 years)
Marketing Preferences and Opt-Out Records	Until you withdraw consent, plus a reasonable period to demonstrate compliance
Customer Support Communications	3 years from the date of your last interaction
Website Usage and Analytics Data	Up to 26 months from collection, or as configured with our analytics providers
Legal Hold Data	Until the legal matter is fully resolved and all applicable statutes of limitations have expired

When personal information is no longer required for the purposes for which it was collected and retention is no longer legally required, we will securely delete or anonymize the information in a manner that prevents unauthorized access or reconstruction.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic and usage patterns, deliver personalized content, and support our advertising activities. This section provides a brief overview of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used by websites to make them work more efficiently, to remember your preferences, and to provide information to the website owners. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a defined period or until deleted).

8.2 Types of Cookies We Use

Strictly Necessary Cookies: Essential for the website to function properly, including enabling you to log in, add items to your cart, and complete your order. These cookies cannot be disabled.
Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use tools such as Google Analytics for this purpose.
Functional Cookies: Allow us to remember your preferences (such as your language or location) and provide enhanced, personalized features.
Advertising and Targeting Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

8.3 Managing Your Cookie Preferences

Most web browsers allow you to manage your cookie preferences through the browser settings. You can choose to block or delete cookies, but please be aware that doing so may impact your ability to use certain features of our website. For more detailed information about the specific cookies we use, how we use them, and how to manage your preferences, please refer to our full Cookie Policy available on our website at imospizzs.click.

For opting out of Google Analytics tracking, you may use the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. For opting out of interest-based advertising, you may visit the Network Advertising Initiative opt-out page or the Digital Advertising Alliance's opt-out page.

9. Children's Privacy

Our website and services are intended for use by individuals who are at least 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 13. We do not knowingly market our services to children, and our website does not target content to children.

In compliance with the Children's Online Privacy Protection Act (COPPA), if we learn that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take prompt steps to delete such information from our systems. If you are a parent or legal guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

If you are between 13 and 18 years of age, you should review this Privacy Policy with your parent or legal guardian and obtain their approval before using our website or submitting any personal information to us. We strongly encourage parents and guardians to supervise their children's online activity and to help enforce our age restrictions.

10. International Data Transfers

Imos Pizza is based in the United States and primarily serves customers located within the United States. Your personal information is collected, stored, and processed primarily in the United States. By using our website and services, you understand and acknowledge that your information will be processed in the United States, which may have data protection laws that differ from those in your country of residence.

If we transfer your personal information to third-party service providers located outside the United States, we take appropriate steps to ensure that such transfers are conducted in compliance with applicable law and that your information remains protected to a standard at least equivalent to the protections afforded in the United States. These safeguards may include contractual data protection clauses and other appropriate mechanisms required by law.

Please be aware that by submitting personal information to us and using our services, you consent to the transfer of your information to the United States and to our processing of that information in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). In addition to the general rights described in Section 6 of this policy, California residents are entitled to the following:

11.1 Categories of Personal Information Collected

Over the past 12 months, we have collected the following categories of personal information from California residents:

Identifiers (name, email address, IP address, device identifiers)
Commercial information (purchase history, products ordered)
Internet or other electronic network activity information (browsing history on our site, search queries)
Geolocation data (general location based on IP address)
Inferences drawn from the above to create a profile about consumer preferences

11.2 Do Not Sell or Share My Personal Information

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information. While we do not sell personal information for money, certain activities such as sharing data with advertising partners for targeted advertising purposes may be considered "sharing" under California law. To opt out of such sharing, please contact us at [email protected] or visit our website at imospizzs.click to exercise this right.

11.3 California Shine the Light Law

Under California Civil Code Section 1798.83, California residents who have an established business relationship with us have the right to request information about whether we have disclosed personal information to third parties for direct marketing purposes. To make such a request, please contact us at [email protected].

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, social media platforms, and other online services. These third-party sites have their own privacy policies and practices that are independent of and separate from ours. We are not responsible for the privacy practices or the content of third-party websites, and we encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

The inclusion of a link to a third-party website on our website does not imply our endorsement of that website or its operator. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

13. How to File a Complaint

If you have concerns about our privacy practices or believe that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can address your concerns directly.

13.1 Contact Us Directly

For privacy-related inquiries, concerns, or complaints, please reach out to us using the following contact information:

Imos Pizza — Privacy Inquiries
Email: [email protected]
Website: imospizzs.click

We will acknowledge receipt of your complaint and respond to your inquiry within a reasonable timeframe, typically within 30 days. If your matter is complex or requires additional investigation, we will inform you of the expected timeframe for resolution.

13.2 Filing a Complaint With a Regulatory Authority

If you are not satisfied with our response or believe that we are not processing your personal information in compliance with applicable law, you have the right to lodge a complaint with the relevant regulatory authority. In the United States, relevant authorities include:

Federal Trade Commission (FTC): The FTC is the primary federal consumer protection agency in the United States. You may file a complaint at www.ftc.gov/complaint or by calling 1-877-FTC-HELP (1-877-382-4357).
California Privacy Protection Agency (CPPA): California residents may contact the California Privacy Protection Agency, which is responsible for enforcing the CCPA/CPRA. More information is available at cppa.ca.gov.
State Attorney General Offices: Residents of other states may contact their respective state Attorney General's office for privacy-related complaints. Most state AGs have consumer protection divisions that handle privacy complaints.

14. Changes to This Privacy Policy

We reserve the right to modify, update, or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, business operations, or technological developments. When we make changes to this policy, we will update the "Last Updated" date at the top of this page and post the revised policy on our website.

For significant or material changes that may affect your rights or our obligations with respect to your personal information, we will provide more prominent notice, which may include sending an email notification to the address associated with your account or displaying a prominent banner on our website. Your continued use of our website and services after the effective date of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you should discontinue use of our website and services and may request deletion of your personal information as described in Section 6.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, the personal information we hold about you, or our data processing practices, please do not hesitate to contact us. We are committed to addressing your privacy concerns promptly and thoroughly.

Contact Details for Privacy Inquiries

Company Name: Imos Pizza

Email Address: [email protected]

Website: imospizzs.click

Location: United States

Disclaimer: This Privacy Policy is provided for informational purposes and reflects our data processing practices as of the effective date stated above. This policy does not constitute legal advice. If you have specific legal concerns regarding your privacy rights, we encourage you to consult with a qualified legal professional familiar with U.S. privacy law.